Privacy Policy
Last Updated: November 7, 2025
1. Introduction
Welcome to CaptainIQ ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us when you:
- Register for an account
- Use our services
- Subscribe to our newsletter or join our waitlist
- Contact us for support
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information
- Payment and billing information
- Geographic location data
- Vessel and equipment information
2.2 Usage Data
We automatically collect certain information when you access and use the Service, including:
- Device information (type, operating system, unique identifiers)
- Log data (IP address, browser type, pages visited)
- Usage patterns and preferences
- GPS and location data (with your permission)
- Camera and photo access (with your permission)
2.3 Marine Operations Data
To provide our core services, we collect data related to your marine operations:
- Trip logs and navigation data
- Weather and sea state observations
- Catch records and species data
- Regulatory compliance information
- Maintenance and equipment records
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Send you marketing and promotional communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraudulent activity
- Develop new products and services
- Comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Cloud hosting and storage providers
- Payment processors
- Analytics and marketing platforms
- Customer support tools
- Email service providers
4.2 Regulatory and Legal Requirements
We may disclose your information if required to:
- Comply with applicable laws, regulations, or legal processes
- Respond to government requests
- Report catch data to fisheries management authorities
- Enforce our Terms of Service
- Protect our rights, privacy, safety, or property
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Data Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
- Withdrawal: Withdraw consent at any time
To exercise these rights, please contact us at privacy@captainiq.com.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Trip logs and catch data may be retained longer for regulatory compliance purposes.
8. Children's Privacy
Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your data remains protected.
10. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@captainiq.com
- Address: CaptainIQ, Inc.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
We do not sell your personal information. To exercise your CCPA rights, contact us at privacy@captainiq.com.
14. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 6 above. Our legal basis for processing your data includes:
- Consent: You have given clear consent
- Contract: Processing is necessary for a contract with you
- Legal obligation: Processing is necessary for legal compliance
- Legitimate interests: Processing is in our legitimate interests